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  1. Next Service Booking - February 18th
  2. Chat with Us / Store Hours: Tues-Fri 9-5

Sales, Web & Assistant Manager

Position Overview:

We're on the hunt for a superstar to jump into the action and support our shop operations. If you are excel in sales, customer service, scheduling, and all the fun stuff in between, we want you! Bring your love for mountain biking, snowmobiling, or dirt biking to life as you connect with our customers. We're after someone who thrives on organization and loves chatting with customers. Plus, if you're the type who thrives on leveling up your skills and taking ION2 Suspension to the next epic level, you might just be our perfect match!

 

Key Responsibilities Include, But Are Not Limited To:

  • Provide top-notch customer service that’ll make everyone smile
  • Show off your sales skills by promoting awesome suspensions and accessories
  • Juggle scheduling for suspension services and coordinate drop-off and pick-up like a pro
  • Be the friendly face (or voice) helping customers and processing online orders through all the channels— in-person, phone, email, you name it
  • Keep the website and inventory looking sharp and running smoothly
  • Tackle all sorts of admin tasks like shipping, receiving, data entry, and whatever other fun tasks come your way
  • Keep the showroom looking fabulous and the product displays dazzling

Requirements/ Qualifications:

  • Exceptional communication skills: you can engage effectively with anyone, whether in person or through digital channels
  • Proven experience in sales and customer service—you're dedicated to ensuring customer satisfaction
  • Highly organized with strong attention to detail
  • Proficient with technology and familiar with email, MS Office, GSuite, Shopify, and QuickBook
  • A background or certification in marketing, business administration, or tourism is a plus
  • Knowledge of suspension or mechanical knowledge is an additional advantage

Key to success:

  • Embrace learning by absorbing knowledge about suspension and shop practices
  • Adapt to the fast-paced environment, set clear goals, and collaborate effectively with your team
  • Engage by sharing your enthusiasm for mountain biking, snowmobiling, or dirt biking  
  • Keep that positive vibe alive—let's spread smiles while supporting the team!
  •  Prioritize exceptional customer service; our customers are the heart of our business.
  • Take responsibility for your actions; accountability is essential for growth and success

 

Benefits: Start wage ranging from $21 to $25 per hour based on your skills and experience. This is a full-time, year-round position with weekend shifts required during the summer. Enjoy industry perks, health benefits, and provided training. Additionally, we offer weekly rides and Friday beer.

 

Location: Join us at our shop in Invermere, BC, where you'll work in a welcoming atmosphere alongside the owners and skilled mechanics. Enjoy the stunning Columbia Valley, with the Canadian Rockies and Purcell Mountains right at your doorstep – a perfect blend of work and play.

 

Start Date: As soon as possible

 

Applicants are invited to submit their cover letter and resumes to Mylene Lefebvre at service@ion2suspension.com. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted

 

Posted February 10th, 2025